Experience with technical ServiceNow components such as business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
Experience administering, configuring, developing, and customizing ServiceNow and related integrations.
Knowledge of ITIL principles and applying ITIL guidance to IT service.
Provide ServiceNow Administration and functional/development support to users across the organization.
Provide timely support to user queries and troubleshoot production issues.
Perform Systems Integration Testing and manage/coordinate user acceptance testing.
Create technical and functional documents for ongoing maintenance items and projects.
Qualifications
Minimum 6 years of ITSM, Service Catalog or HRSD administration experience in an enterprise environment.
ServiceNow experien...
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