Job Title: ServiceNow Implementation Specialist 
Location: Remote
Job Type: Direct Hire

Position Overview: As an Implementation Specialist, you will develop solutions for new and existing customers, provide Level 2 support to our operations team, and manage regression testing for releases. 

Key Responsibilities : 
• Work closely with the Solution Architect to understand project scope and deliverables. 
• Implement complex solutions using our client’s form designer, creating entities, scripts, business rules, UI Actions, email notifications, reports, and other components. 
• Document all requirements and pertinent implementation information, including code, form designs, and custom scripts. Participate in post-mortems and assist in creating case studies. 
• Provide Level 2 support and mentoring to the Operations Team. 
• Manage and execute comprehensive regression testing prior to software...