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Embark on a pivotal career journey with an established leader in the South African IT and telecommunications sector, where your expertise will shape critical service management platforms. Our client, a prominent organization dedicated to innovative IT solutions, is seeking a seasoned ServiceNow ITSM Practitioner and Implementer to lead the configuration, deployment, and enhancement of their ServiceNow ITSM modules. This role offers the chance to work within a dynamic environment that values technical excellence and strategic impact.
Salary: R80,000 - R100,000 per month (Cost to Company)
Duties:
Implement, configure, and maintain ServiceNow ITSM modules including Incident, Problem, Change Management, and Request Fulfillment
Develop and sustain the CMDB, ensuring accurate asset representation and lifecycle management
Create and optimize Service Catalog items, workflows, and automation tools to streamline internal IT servi...