Lead and execute platform upgrade projects, including planning, testing, and go-live activities to ensure seamless transitions to new ServiceNow versions
Conduct post-upgrade security assessments and follow up on remediation actions to maintain platform integrity and compliance
Manage and optimize integrations across multiple systems (SSO, ERP, collaboration tools, and other enterprise platforms) using REST/SOAP, MID Server, and IntegrationHub
Provide expert architecture recommendations and guidance to inte...
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