Drive transformation in customer workflows as a Principal Consultant at Crossfuze, focusing on ServiceNow solutions. This senior role demands expertise in automation, process modeling, and tailored client solutions.

At Crossfuze, you will guide customers through key initiatives aimed at enhancing service delivery using ServiceNow. Your role involves conducting improvement workshops, advising on optimal ServiceNow use, and training system administrators. You will also draft precise user stories and ensure the availability of comprehensive documentation and support for clients.

Key Responsibilities:
• Support process definition and enhancement workshops
• Advise clients on maximizing ServiceNow functionalities
• Draft clear user stories and acceptance criteria
• Train system administrators effectively
• Deliver high-quality customer-facing documentation

Requirements:
• Over 5 years of ServiceNow implementation exp...