Project Manager - ServiceNow Near shore WFH MX Long term project Lead the delivery of ServiceNow projects (ITSM and ITOM Discovery modules) from initiation to completion Manage all aspects of project management and delivery for scope, timelines, budget, and resources through the full project lifecycle aligned to organization's project management process. Develop detailed project plans, define scope, milestones, and deliverables, and ensure adherence to governance frameworks and organizational standards. Work closely with ServiceNow developers, architects, and functional consultants to ensure solutions are aligned with best practices and platform capabilities. Act as the primary point of contact for stakeholders, ensuring clear communication, expectation management, and alignment between business and IT teams. Collaborate with change management teams to drive user adoption, training, and business readiness. Proactively identify risks and issues, implement mitigation strategies, and esca...