Position Overview
Our client is hiring a ServiceNow Solution Architect with skills in developing modules and troubleshooting complex issues. Your role will support seamless upgrades and secure communication.
As a ServiceNow Solution Architect, you will leverage your advanced technical expertise to enhance and create solutions within the ServiceNow platform. You'll be responsible for troubleshooting security and break/fix scenarios while managing upgrade processes. Clear communication of technical details to business stakeholders is crucial for project success.
Key Responsibilities:
β’ Develop new ServiceNow modules and complex enhancements
β’ Handle advanced troubleshooting for security issues
β’ Manage ServiceNow instance upgrades and contingency plans
β’ Effectively communicate solutions to client administrators
β’ Conduct Quality Assurance testing before user acceptance testing
Requirements:
β’ Proven expertise in ServiceNow modules...