COMPANY PROFILE:

A BPO company that is a global provider of digital operations, automation, and technology services, helping enterprises streamline workflows, improve efficiency, and deliver better customer experiences.



Position: ServiceNow Support Specialist

Company Industry: BPO

Work Location: Taguig

Work Schedule: Shifting

Salary: Php 30,000–35,000 gross

Work Set Up: Onsite



JOB REQUIREMENTS:

Strong problem‑solving and analytical skills

Service‑oriented mindset with attention to detail

Excellent communication skills for technical and non‑technical users

Strong collaboration and teamwork abilities

Adaptability and learning agility in evolving environments



JOB RESPONSIBILITIES:

Monitor and resolve incidents/service requests in ServiceNow queue

Perform configuration updates, enhancements, and system maintenance

Conduct system health checks and ...