ServiceNow Technical Lead | Fully Remote (UK) | Up to £130k MCS Group is delighted to be exclusively partnered with a fast-growing US consulting and engineering firm as they grow their engineering presence across the UK. Our client delivers complex ServiceNow implementations for enterprise customers globally and is now hiring a hands-on Technical Lead to own ITOM delivery end to end. In this role you will get exposure to cutting-edge ServiceNow technologies , AI, automation, DevOps, observability, and cloud integrations - it's not just traditional ITSM work! What you'll be doing: Leading full ITOM implementations including Discovery, Service Mapping, Event Management and AIOps Hands-on development: business rules, client scripts, script includes, UI policies, ACLs Building third party integrations via REST, SOAP and mid servers Working directly with enterprise customers, owning delivery independently Getting exposure to AWS, GCP, Azure, Jenkins and modern CI/CD tooling alongside the pl...