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ServiceNow Technology Support III - Production Support

Company

JPMorgan Chase

Location

San Francisco, CA

Posted

July 18, 2026

Position Overview

Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a ServiceNow Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

**Job responsibilities**

+ Provide day-to-day operational support for ServiceNow production instances, ensuring high availability and reliability.
+ Analyze, troubleshoot, and resolve issues within ServiceNow application flows and integrations, supporting business-critical operations.
+ Install, upgrade, and manage APIs and integrations between ServiceNow and other enterprise systems.
+ Monitor ServiceNow environments for anomali...

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