In this role, you’ll make an impact by Driving the transformation of enterprise knowledge into structured, reusable, and AI‑ready assets, improving service delivery, effectiveness, and time‑to‑resolution. You will enable modular, topic-based knowledge delivery, enhance accessibility and findability, and establish standardized processes, governance, and metadata to ensure consistency and compliance. Additionally, you will support platform integration and drive AI-enabled knowledge use cases to deliver scalable, high-quality, and future-ready knowledge solutions.
A chance to shape how AI elevates global Services in a mission‑drivenhealth‑technologycompany.
**Your role:**
+ Define and own the enterprise knowledge management strategy and roadmap, aligning business needs with scalable content architecture and delivery models.
+ Lead the transition from legacy content formats to modular, structured, and AI-consumable knowledge.
+ Standardise and optimise end-to-end knowledge l...