Key Responsibilities Process and manage service orders accurately and efficiently within established service level agreements (SLAs). Handle order management activities related to booking, invoicing, and order fulfillment processes. Review customer orders and documentation for completeness, accuracy, and compliance with company requirements. Coordinate with customers, sales teams, operations, and other stakeholders regarding order-related concerns and updates. Monitor order status and proactively resolve issues that may impact processing timelines. Maintain accurate records and updates in Salesforce, SAP, Oracle, and other business systems. Investigate and address order discrepancies, billing issues, and customer inquiries. Ensure adherence to company policies, procedures, and quality standards. Support month-end activities and manage increased workload during peak periods. Contribute to process improvement initiatives that enhance efficiency and customer satisfaction. Required Bachelo...