Overview

As a Technology Services Portfolio Manager at Mitel, you will play a critical role in driving the success of our services portfolio. You will be responsible for managing and optimizing a portfolio of complex technology services, ensuring alignment with business objectives and delivering exceptional value to our customers.

Responsibilities

• Portfolio Management:
  • Develop and maintain a comprehensive technology services portfolio, including vision, strategy, roadmap, and financial plans.
  • Prioritize and allocate resources to maximize portfolio value and achieve business objectives.
  • Monitor and analyze portfolio performance, identifying opportunities for improvement and optimization.
  • Conduct regular portfolio reviews with key stakeholders, including executive leadership and service delivery teams.
  • Own all portfolio lifecycle customer journeys and optimize customer experience across all stages. ...