Overview
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This role is designed as onsite with an expectation that you will primarily work from an HPE office.
Responsibilities
Develops customer/partner relationships;
understands their needs, offers essential support services and advice, and monitors satisfaction.
Manages support services renewals, conversions, and upsells for an assigned set of smaller, less complex installed base accounts, acting efficiently to meet the assigned order target.
Uses basic account and renewal planning techniques and basic analysis of contractual support data to provide relevant renewal quotes to customers and channel partners.
Owns simple end-to-end renewal cycles, from renewal planning and customer engagement to negotiating prices and successfully closing deals. May seek support for new selling situations.
Contributes to services upsell by identifying...