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Summary
The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the
restaurant
management team to ensure all activities are consistent with and
supportive of the restaurant’s business plan. They will ensure all Team
Members are performing their job responsibilities and meeting
expectations.
Duties
The Shift Leader supervises fellow
coworkers while they work, monitor their performance, ensure they comply
with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for ...