Key Functional Responsibilities Shift outcome achieves customer contractual services levels. Monitor and enforce procedural compliance for employees, and ensure corrective action is taken for all non-conformances on shift. Continuous improvements for shift actively pursued. Hold staff on shift to account. Shift plan includes staffing and equipment according to volume and timing. Report on Shift outcome (Plan vs. Actual) Consistently disciplined and trained staff on shift. Schedule and conduct / Hold staff meetings. Ensure that all staff is trained accordingly and certified. Resolve staff issues and queries promptly. Decisions taken guided by company values / values into account. Employees are constantly reminded of values. Responsible for shift planning by planning shifts in advance. Ensures accurate recording of staff time and attendance. Communicate plan before shift. Unsafe matters corrected immediately on shift. To be an active role player and carry knowledge on food safety culture...