As a Shift Manager Delivery Operations you’ll have responsibility for the day‑to‑day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.

This team will work in a highly collaborative environment that’s more startup than big company.

We’re in uncharted territory doing what’s never been done. The adopted attitude is that no idea is a bad idea and the best ideas are the ones that should be tested and tried.

You will need to thrive and deliver results in an ambiguous, fast‑paced dynamic environment.

• Manage the daily dispatch and routing of delivery drivers to ensure on‑time performance and customer satisfaction.
• Monitor delivery operations metrics such as on‑time delivery rates, driver productivity and customer feedback.
• Communicate with drivers throughout the shi...