Objective / Purpose of the Department

The operations team is assembled to ensure that all operational tasks are completed safely and within a safe environment, fulfilling all customer requests and associated timelines, through adhering to all processes and instructions.

Objective / Purpose of the Job

The main accountabilities of this role are to lead the performance of the shift, ensuring safety is at the forefront of the mindset of the shift. The agreed targets and budgets must be met in order to satisfy the customer of our competence to deliver a robust operational output.

The Shift OM shall maintain an open dialogue with the Operations Manager to allow timely decisions to be made. The Shift OM is also responsible for conducting and ensuring his/her team is conducting regular reviews which are to include 1-2-1’s, performance dialogues, return to works, recorded conversations, etc.

The Shift OM must promote the importance of excellent communications ...