Key Responsibilities 1. Shift Operations Management
Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns.
Allocate manpower and equipment based on workload and priorities.
Monitor shift schedules, staff attendance, and ensure timely dispatch of orders.
Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs.
Support local, regional (SDA), and export dispatch requirements.
Conduct shift handovers to ensure continuity and address any escalated issues.
Key Metrics:
On-time dispatch rate
Order fulfilment and picking accuracy
Stock captured on SAP within 24 hours
Scanning and SOP compliance
2. Inventory Control & Accuracy
Maintain real-time inventory accuracy through cycle counts and reconciliations.
Address discrepancies, stock variances, and monitor shrinkage.
Support monthly stocktakes and manage obsolete/slow-moving stock.
Key Metrics:
Inventory accuracy...