WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)

About Us

At TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.

What You’ll Do

• Respond to customers via chat, email, or phone in a professional and friendly manner
• Handle inquiries related to product information, order tracking, returns, and account concerns
• Use Gorgias and Shopify to manage tickets and provide fast, accurate support
• Stay informed on product updates and support practices to ensure a consistent customer experience

What We Offer

• Competitive pay with annual performance-based increases
• Paid time off so you can rest and recharge
• Health and dental insura...