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The successful candidate will be responsible for managing a portfolio of commercial and personal lines clients, providing comprehensive policy administration, underwriting support, claims assistance, and ongoing client service.
Responsibilities Build and maintain strong, long-term relationships with commercial and personal lines clients. Provide professional advice and responsive service throughout the client lifecycle. Manage client queries promptly and ensure a high standard of customer satisfaction. Deliver exceptional service while maintaining strong client retention. Issue new policies and ensure accurate policy documentation. Process policy amendments, renewals, and endorsements. Maintain accurate client records and policy information. Ensure all policy documentation complies with regulatory and company requirements. Assess and underwrite commercial and personal lines insurance risks. Review client information and recommend appropriate ins...