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SITE IT OPERATIONS ANALYST

Company

OPmobility

Location

monterrey, monterrey

Posted

June 17, 2026

Position Overview

End Users Support
  • Work with global IT service team to provide onsite technical support to end users.
  • Manage and maintain end user’s hardware and software, ensuring end user devices and software are up‑to‑date with the latest patches and updates.
System Installation and Configuration
  • Install, configure, and maintain office IT systems, such as PCs, mobiles, servers, networks, and software applications.
  • Provide technical support for system upgrades and migrations.
Troubleshooting and Problem Resolution
  • Diagnose and resolve IT‑related issues promptly to minimize downtime and disruptions.
  • Implement preventative maintenance measures to reduce the occurrence of IT issues.
Network Management
  • Manage and maintain the local area network (LAN).
  • Monitor and troubleshoot as first level for WAN infrastructure, open local ISP ticket and follow up for resolu...

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