About the Role

The Experience Site Manager will be responsible for the end-to-end management of the experience site in Madrid. This includes business ownership, ensuring world-class operational execution, exemplary customer service, and financial efficiency.

Location and Estimated Start Date

Madrid – September 2025

General Responsibilities

Operational & Experience Management

• Lead day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction.
• Manage, schedule, and delegate responsibilities to on-site staff; ensure accurate timecards and staff reports.
• Run a variety of sessions during the week, setting an example for the on-site staff.
• Ensure all experiences run smoothly and on time with minimal disruptions.
• Maintain show elements, equipment, and overall facility cleanliness; arrange service calls when needed.
• Coordinate and manage end-to-end executi...