Required Qualifications, Skills, and Experience:

• At least 5 years of experience with in a similar role, with deep understanding of monitoring and application performance management
• Bachelor's degree of any specialization
• Knowledge of SLO platforms (e.g., Nobl9) and experience contributing to standards/governance artifacts.
• Knowledge of proactive monitoring using Azure monitor services, telemetry, and synthetic transactions.
• Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.Internal - General Use
• Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes
• Have AIOps vision and awareness
• Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipeline:
• Cloud Observability: Azure Monitor/App Insights/Log Analytics ...