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A Site Reliability Engineer works within Cloud Operations to drive efficiency, reliability, and scalability, while also technically leading event, incident, case, and problem management, as well as service‑request fulfilment, to ensure the availability, security, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of IFS Cloud services through close collaboration with architects, engineering & product development teams, account management, platform vendors and operations, provide ongoing support, and continuously improve operational processes.
As a Site Reliability Engineer, you will be responsible for core activities including, but not limited to:
Solid knowledge of IFS products, architecture, and industry solutions, able to independently resolve medium-complexity issues.
Contributes to knowledge management (KBAs, SOPs) and utilizes IFS support tools effectiv...