Become a Client Migration Specialist on a six-month contract with us, operating in a hybrid model from Yorkville, Toronto. Lead clients through seamless transitions from legacy systems to our innovative UK platform.
This role requires expertise in client-facing engagements, particularly in onboarding and migration processes. You will manage multiple client migrations and ensure every client experiences a smooth onboarding journey. Build relationships and deliver tailored support while coordinating with various teams to optimize client success.
Key Responsibilities:
• Guide clients through legacy system migration
• Deliver personalized onboarding sessions
• Conduct group webinars for client support
• Identify and resolve migration issues effectively
• Maintain up-to-date product knowledge for client confidence
Requirements:
• Strong experience in client-facing roles
• Excellent communication skills for client interactions
• Highly organized to manage sev...