Role Purpose

The purpose of the DComm Regional Operations Specialist role is to execute operational efficiency across an assigned area and support the delivery of the operational goals and objectives of the DComm chapter. The role forms part of an operations team, ensuring the effectiveness of store and distribution operations through streamlining processes and executing training and development. The DComm Regional Operations Specialist further supports efficient store operations by conducting frequent store visits, ensuring compliance to operational processes and service standards in store and across driver networks as well as investigating operational inefficiencies and identifying opportunities for improvements. The DComm Regional Operations Specialist is an individual who is passionate about the customer and therefore drives processes to ensure the area is fulfilling its promises within agreed service level standards.

Role Description

Store Operations