Description

Key responsibilities:

Deliver outstanding first-line customer service, responding to general public enquiries and signposting effectively. Create and maintain accurate, up-to-date records, including sign-up information, enrolment details, attendance, outcomes, and fee collection, using College systems. Work collaboratively with College staff across departments to ensure that information provided to clients/learners is current and accurate. Ensure College facilities are welcoming and fit for purpose to support a positive client experience. Assist the Skills & Engagement team in developing strong partnerships with local agencies and stakeholders to enhance support for individuals engaging with the College. Provide overall administrative support to contribute to our community's growth and success.

Qualification – Essential

GCSE Grade (or equivalent) in English Language and Mathematics.

(HCC) NVQ level 2/3 in Business Admin or equivalent...