ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following and other duties may be assigned as necessary:

• Provide friendly, fast, and helpful customer service to all guests and team members.

• Ensure regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair. 

• Ensure functionality of the slot maintenance system.

• Interact with Slot Operations personnel and guests while repairing slot machine functions. 

• Assist with slot layout and installation.

• Work on special projects as assigned.

• Assist in maintaining adequate stock of parts necessary for repairs.

• Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.

• Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.

• Assist guests with questions and complaints regarding slot m...