Key Responsibilities

• Creates, curates, and manages content across social media platforms including Facebook, Instagram, X, TikTok, LinkedIn, and YouTube.
• Elevates the brand’s online reputation by addressing guest concerns to ensure customer service excellence.
• Oversees community engagement by responding to comments, questions, and reviews, and enhancing community management.
• Crafts copy that communicates the brand’s vibe.
• Produces content showcasing dining, nightlife, and promotions while maintaining the signature tone of voice.
• Acts as the brand guardian, ensuring consistent tone, style, and messaging across all platforms.
• Maintains a regular posting schedule for consistency and reliability.
• Reviews content for accuracy, correct grammar, and style to ensure high quality.
• Tracks and analyzes key social media metrics to assess campaign and content performance.
• Prepares and distributes de...