About the Role

Rondah is looking for a highly capable engineer who can develop a deep understanding of our systems and help own technical operations end-to-end. This role is ideal for someone who enjoys solving complex problems, working across the stack, and operating in a fast‑paced startup environment.

You’ll work closely with engineering and product teams to investigate support requests, debug production issues, and contribute improvements across the platform.

The ideal candidate is resourceful, curious, and comfortable touching every part of the stack.

Responsibilities

• Triage and resolve technical support tickets
• Investigate and debug issues across frontend, backend, APIs, databases, and infrastructure
• Build a strong understanding of the overall system architecture and workflows
• Own issues end‑to‑end from investigation through resolution
• Collaborate with engineering teams to improve syst...