**Meet the Team**

**CX is a team of outstanding technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.**

**What You’ll Do**

**Lead & drive software design, optimization/implementation, execution, for projects/accounts to accelerate customer outcomes.**

**Support presales activities and translate business requirements into solution design.**

**Participate in Statement of Work scoping, review, and creation, kick-off meetings**

**Provide/assist customers with development, integration and implementation of tools, systems, and service assurance for Cisco technologies.**

**Build customer simulations in internal labs to ...