Optimize the user journey at Genesys as a Software Developer in QAOps. Ensure system resilience and robust performance in cloud technologies.
You will take ownership of the quality for our real-time routing engine that impacts customer interactions globally. Your role entails partnering with engineering teams to implement testing solutions and improve service accuracy through automation. A minimum of two years in software development and proficiency in Java will be essential as you drive effective quality measures across multiple regions.
Key Responsibilities:
• Execute quality strategies for an event-driven architecture
• Implement automated testing for APIs and data systems
• Contribute Java code to enhance performance and reliability
• Establish integration tests for comprehensive coverage
• Diagnose and rectify system issues in multi-tenant setups
Requirements:
• 2+ years’ experience in software development
• Strong Java and OOP design knowledge
• S...