Job Description for Database Administrator Role

Role Overview
We are seeking a proactive, detail-oriented Production Support Engineer with 4–6 years of experience to support multiple clients in a Database Administrator capacity. The ideal candidate is a highly motivated professional responsible for managing day-to-day operational activities and ensuring the team consistently meets customer and stakeholder expectations. This role requires strict adherence to SOPs and work instructions, while delivering outcomes aligned with defined quality standards and timelines.

The candidate will play a key role in handling service requests from business users, performing routine database maintenance including regular patch updates, and troubleshooting issues across Oracle, MS SQL Server, Amazon Redshift, Aurora RDS, and MongoDB environments. Responsibilities also include conducting root cause analysis (RCA), implementing short-term workarounds, and supporting system stability. A...