Description
Amazon Customer Service's Shipping and Delivery Support (SDS) provides support to drivers who deliver packages to customers on behalf of Amazon. We are seeking a passionate and talented SDE with Machine Learning experience to join our team in advancing state-of-the-art Generative AI technologies and Large Language Models (LLMs). In this role, you will take end-to-end ownership of scalable, resilient, and performant AI systems—from design and development through deployment and monitoring in production environments. You will build critical ML infrastructure, drive innovation in Generative AI and NLP, and work closely with Applied Scientists to scale machine learning models and optimize training pipelines for Amazon-scale applications.

The ideal candidate has experience deploying ML/LLM models, processing data at scale, and delivering superior AI products. This role requires exceptional technical expertise in Computer Science and Machine Learning with excellent com...