Software Engineer 4

Location: Charlotte, NC -Hybrid

• Partner with business stakeholders, product owners, and engineering teams to understand business problems, identify AI-enabled opportunities, and define end-to-end technical solutions.

• Design, prototype, and deliver AI-driven workflows, agents, copilots, and automations using large language models (LLMs) and enterprise AI services.

• Integrate AI capabilities with enterprise platforms and systems (e.g., ServiceNow, Salesforce, data platforms, internal services) using secure APIs and orchestration patterns.

• Rapidly iterate on prototypes and transition them into production-ready solutions that meet enterprise standards for reliability, scalability, and supportability.

• Act as a technical bridge between business, product, data, security, and engineering teams to ensure solutions are usable, compliant, and aligned with business object...