Responsibilities

: • Be the primary contact and lead support associate for one or more critical applications and processes, resolving customer issues in a timely manner. • Play a critical role in supporting the application lifecycle (develop, test, release and support) based on detailed requirements and guidance from senior engineers/architects and management. • Collaborate with technical/business leaders and product owners to acquire and understand requirements / acceptance criteria. • Produce deliverables for medium to large sized projects with clean, well-documented and easily maintainable code that adheres to defined coding standards. • Participate in Design and Deploy reviews and gain buy in from cross-functional teams including QA, Architect, Security, Webmaster and Operations. • Effectively document systems, software architecture and processes, including application documentation, dependency diagrams, etc. • Write unit / UI tests to identify defects and leverage CI/CD for...