Appealing Points:


Support Advanced Semiconductor Equipment – Provide software support for cutting-edge Etch and Deposition systems, ensuring reliable performance at customer sites.
Solve Complex Technical Challenges – Investigate software issues, perform log analysis, debugging, upgrades, and collaborate with engineering teams to drive root cause resolution.
Customer-Facing Global Role – Work directly with customers, deliver on-site technical support, and create documentation while using Japanese and English in an international environment.


Annual Salary: 14 Million yen and above

Job Responsibilities:


Support and manage customer-facing software activities for Lam Research's Etch and Deposition products, as well as related software applications.
Handle escalation responses, upgrade support, patch installations, and maintenance of the install base health at customer sites.
Investigat...