As a Software Engineer in the Riot Operations Center , you’ll report to the team’s Site Manager. You’ll be a champion of the live experience for players, write code to make incidents easier to detect, faster to mitigate, and less likely to occur. You’ll develop experience with client-service interaction to increase our knowledge of how our games are experienced by players. You’ll also grow your expertise with engineering best practices to ensure that your code quality and testing is top of the line.

Responsibilities:

• Utilize standard monitoring and processes to assess the health of Riot’s live services
• Lead the investigation and mitigation of live incidents as an Incident Commander, and participate in post-incident RCAs
• Use investigation and troubleshooting to return impacted systems to service quickly and keep our games green for players
• Identify improvements to the team’s tools, processes, and documentation, as well a...