The Red Hat Enhanced Solution Support is looking for a Software Maintenance Engineer with a solid background in Platform-as-a-Service (PaaS) technologies to join our Enhanced Support for Red Hat OpenShift team. In this role, you will be challenged in providing high-level technical support and sustaining engineering services to dedicated enterprise customer accounts to help maximize up-time and reduce IT costs. Support Delivery (SD) is Red Hat's customer facing support team. We provide high quality technical support to Red Hat customers around the globe across all Red Hat product lines, resolving issues quickly and efficiently. You’ll collaborate with our customers, top developers, architects, and operations teams to troubleshoot complex and challenging issues. You'll partner closely with development engineering teams and work alongside some of the brightest developers in the open source community. You will also work with Red Hat’s key strategic cloud partners to jointly solve multi-ve...