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Software Onboarding Lead - Client Success

Company

8am

Location

Remote, Remote

Posted

June 28, 2026

Position Overview

8am in Colombia is looking for a Customer Onboarding Specialist to provide exceptional customer service and guide new customers in transitioning to MyCase. The role involves leading onboarding experiences and ensuring customer satisfaction beyond the initial setup.

The ideal candidate will have a BA/BS/BE degree and strong skills in customer relationship building and communication. Benefits include flexible time off and compliance with Colombian social security regulations.

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