Software support manager

Customer success focused role

Bristol

3 days per week in the office

4 days during training

Up to £50k

Experience within software environment, MSP, or App support is highly desirable

Benefits:

25 days holiday plus bank holidays

Private Healthcare

Incentive

Other flexible benefits to choose from

I am working with a B2B Technology business in Bristol who are looking for a tech savvy support manager to drive customer success and act as a key conduit for problem resolution for their customers.

This role will provide training on the relevant software that they use, however you should be somebody that has a good understanding of software, or IT support in a customer facing role.

You might be someone that is looking to move form App support, MSP, or SaaS business.

Engagement and communication are very important to drive customer success.

You will also help t...