Roles and responsibility:

• Perform day to day Administration task of tools.
• Preform periodic version upgrade of tools. Work with Security team to fix vulnerabilities identified in tools (monthly basis) Facilitate investigation of complex technical issues.
• Identify and escalate issues and work with vendors till issue closure, provide RCA. Monitor instructions received or sent via internal monitoring system.
• Perform health checks, system connectivity, consistency and data integrity.
• Perform tools functionality post validation tasks after monthly server patching Working with Server/Network/DB teams to on-board and configure devices in monitoring systems, APM and Patch management system.
• Create Custom Reports and dashboards in monitoring tools based on requirement Configure custom alerts and actions based on requirement Perform monthly automated patching for customer environment.
• Create custo...