We are looking for a Solution Architect (Salesforce + eCommerce) to own end-to-end architecture across CRM/CX and Digital channels (eCommerce & Portals), with Salesforce as a core platform. The role ensures scalable, integrated and product‑aligned architecture across the customer‑facing landscape.

Responsibilities

• Define end-to-end CX architecture across CRM (Salesforce) and Digital channels (eCommerce, portals)
• Map business capabilities such as sales planning, pricing and customer data to platforms
• Design omnichannel customer journeys and supporting architecture
• Define integrations across CRM, eCommerce, Order Management and Pricing & analytics layers
• Support fit‑gap assessment vs current systems
• Contribute to product taxonomy definition (global vs regional products)
• Collaborate with Enterprise Architect on integration patterns (API‑led, event‑driven) and target architecture blueprint