Purpose & Overall Relevance for the Organization:

Design and drive solution architecture for China Consumer Hub (CRM, adiClub and MAP) capabilities, enabling a unified consumer view and consistent omni-channel experiences across retail stores, eCommerce, and digital touchpoints. This role shapes end-to-end architectures and integration patterns spanning consumer identity, loyalty/membership, customer service, marketing journeys and personalization. In addition to technology components, solution architecture encompasses changes to service, process, organization and operating models. The role provides comprehensive guidance on new solution development and modifications to ensure alignment with relevant architectures, strategies, policies, standards and practices (including security), and ensures existing and planned components remain compatible, scalable and operable.

Key Responsibilities:

Specialist advice