Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.

In support of our Account Management efforts, we are looking for a Solution Delivery Manage r to build and nurture trusted relationships with our customers.

Key Responsibilities:
+ Own and lead multiple, simultaneous customer engagements implementing Applause’s SaaS digital quality testing solution
+ Develop strong customer relationships that enable Applause to become a trusted adviser for our customers’ executives and stakeholders
+ Create management, execution and communication plans and processes
+ Provide both engagement and testing strategy le...