About the Role

Join MNP as a Solution Developer focused on Power Platform and Dynamics 365 to design, implement and extend Dynamics 365 Customer Service/Case Management solutions. You will engage with clients, build .NET extensions, leverage Power Platform components and AI tools, and work within agile delivery teams to deliver case management solutions.

Key Responsibilities

• Design and implement Dynamics 365 Customer Service / Case Management solutions leveraging configuration and customization
• Engage with clients to understand requirements and recommend solutions
• Implement Microsoft .NET solutions to extend Dynamics 365 Customer Service
• Use Power Platform components and Azure integration to deliver solutions
• Utilize AI (including Copilot Studio) to augment development, design and testing practices
• Follow hybrid‑agile and agile delivery methods
• Participate in knowledge sharing, career development ...