The Senior ServiceNow Architect designs and leads solutions across the ServiceNow platform and acts as a trusted advisor to both business and IT. The role owns the overall architecture, sets standards and guardrails, and guides delivery teams so that implementations are scalable, secure, and aligned to service management best practice. This includes a strong focus on IT asset management using the Hardware Asset Management (HAM) and Software Asset Management (SAM) modules.

The architect works closely with stakeholders, developers, administrators and partners to turn business requirements into practical ServiceNow solutions and to maximise value from the platform over time.

Key responsibilities

• Lead overall ServiceNow platform architecture and roadmap in line with business and IT strategy, including ITOM / ITAM using HAM and SAM
• Translate requirements into solution designs, data models and integration patterns that use out of the box capabi...