Solutions Architect – Enterprise Voice AI

Customer-Facing / Pre-Sales
 Location: Bengaluru
 
Role Overview

We are looking for a customer-facing Solutions Architect who will work closely with enterprise clients to design and demonstrate Voice AI solutions integrated with their telephony infrastructure.
This role is focused on solution architecture, enterprise engagement, technical demos, and documentation, rather than core platform development.
You will work directly with customer telephony teams, IT teams, and infosec teams to design and deploy Voice AI solutions that integrate with platforms like Genesys, Avaya, Cisco, and cloud telephony providers.
The role requires the ability to manage multiple enterprise engagements simultaneously and act as a bridge between Sales, Delivery, and Product teams.

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