Job Purpose:
To drive

both Project delivery and day-to-day operations

for Infrastructure Applications covering

Mail & Messaging, Identity, Endpoint, and Collaboration services , ensuring

high availability (24×7×365) , operational stability, SLA compliance, and continuous improvement.

The role combines

operational ownership

with

project and transformation leadership , driving modernization initiatives including

automation, AI-driven operations (AIOps) , lifecycle management, and service optimization while ensuring security, governance, and business continuity.

Qualification:
B.E./B.Tech / MCA / MSc IT (preferred)
9–12 yrs in IT Infra / Solution Architecture
Strong experience in AD, Exchange, IAM, Endpoint
Proven project/program delivery experience
Exposure to AIOps, automation & monitoring
Experience in enterprise (24x7, SLA-driven) environments

Skills:
Active Direc...